Publications (23) MARIA EUGENIA RUIZ MOLINA publications View referenced research data.

filter_list Tourism, Leisure and Hospitality Management

2024

  1. How to generate economic satisfaction in b2b contexts? The role of value co-creation and relationship quality

    Journal of Industrial and Business Economics, Vol. 51, Núm. 1, pp. 189-209

  2. Managing sustainability-oriented innovation in services: proposal of a scale for the future of hotel companies and travel agencies

    Journal of Tourism Futures

  3. Sustainability-oriented service innovation and customer satisfaction in hospitality: Assessing the impact of value co-creation, ecological knowledge and gender

    Journal of Vacation Marketing

2023

  1. ‘Green’ practices and value co-creation: does guest culture make a difference?

    Economic Research-Ekonomska Istrazivanja , Vol. 36, Núm. 1, pp. 2893-2914

2021

  1. Customer relations and loyalty-based segmentation: A B2B approach in the tourism industry

    Customer Relations (Nova Science Publishers, Inc.), pp. 115-128

  2. The importance of green practices for hotel guests: does gender matter?

    Economic Research-Ekonomska Istrazivanja , Vol. 34, Núm. 1, pp. 3508-3529

  3. “Green” practices as antecedents of functional value, guest satisfaction and loyalty

    Journal of Hospitality and Tourism Insights, Vol. 4, Núm. 5, pp. 722-738

2020

  1. Implications of value co-creation in green hotels: The moderating effect of trip purpose and generational cohort

    Sustainability (Switzerland), Vol. 12, Núm. 23, pp. 1-20

  2. Value co-creation in B-to-B environments

    Journal of Business and Industrial Marketing, Vol. 35, Núm. 7, pp. 1251-1271

2019

  1. Sustainable Practices in Spanish Hotels: A Response to Concerns on Quality of Life in Highly Visited Tourism Areas

    BEST PRACTICES IN HOSPITALITY AND TOURISM MARKETING AND MANAGEMENT: A QUALITY OF LIFE PERSPECTIVE (SPRINGER INTERNATIONAL PUBLISHING AG), pp. 201-216

2018

  1. Development and validation of a formative scale of technological advancement in hotels from the guest perspective

    Journal of Hospitality and Tourism Technology, Vol. 9, Núm. 3, pp. 280-294

  2. Effects of green practices on guest satisfaction and loyalty

    European Journal of Tourism Research, Vol. 20, pp. 92-104

2017

  1. Efectos de las prácticas “verdes” en la satisfacción y la lealtad de los huéspedes

    Papers de Turisme, Núm. 60, pp. 65-82

  2. Sustainable practices in Spanish and Hungarian hotels: A Triple Bottom Line approach

    The Routledge Handbook of Hospitality Marketing (Taylor and Francis), pp. 397-409

2015

  1. Relational Benefits, Value, and Satisfaction in the Relationships Between Service Companies

    Journal of Relationship Marketing, Vol. 14, Núm. 1, pp. 1-15

2013

  1. Facilitators and inhibitors of technologies to tackle climate change: Opinions of government and private actors

    Climate Change Management (Springer), pp. 309-318

2011

  1. Conceptualizing and measuring loyalty: Towards a conceptual model of tourist loyalty antecedents

    Journal of Vacation Marketing, Vol. 17, Núm. 1, pp. 65-81

  2. Tools for improving environmental sustainability in the hospitality industry

    CAB Reviews: Perspectives in Agriculture, Veterinary Science, Nutrition and Natural Resources, Vol. 6

2010

  1. Good environmental practices for hospitality and tourism: The role of information and communication technologies

    Management of Environmental Quality: An International Journal, Vol. 21, Núm. 4, pp. 464-476

  2. La satisfacción y la lealtad del turista como factores clave del turismo sostenible

    Turismo y gestión de espacios protegidos: XII Congreso Internacional de Turismo Universidad y Empresa