Publications in collaboration with researchers from Universidad Católica de Valencia San Vicente Mártir (6)

2019

  1. Strengthening relational ties and building loyalty through relational innovation and technology: Evidence from Spanish hotel guests

    Big Data and Innovation in Tourism, Travel, and Hospitality: Managerial Approaches, Techniques, and Applications (Springer Singapore), pp. 183-211

2018

  1. Development and validation of a formative scale of technological advancement in hotels from the guest perspective

    Journal of Hospitality and Tourism Technology, Vol. 9, Núm. 3, pp. 280-294

2017

  1. Innovation as a key to strengthen the effect of relationship benefits on loyalty in retailing

    Journal of Services Marketing, Vol. 31, Núm. 2, pp. 131-141

2013

  1. Technologies that compel consumers to patronize your store

    Communication Technologies: Societal Perspectives, Strategic Management and Impact on Business (Nova Science Publishers, Inc.), pp. 45-64

2011

  1. Value, supplier dependence and long-term orientation outcomes for B2B commerce in the travel industry

    Industrial Management and Data Systems, Vol. 111, Núm. 5, pp. 791-808

2010

  1. Valor de la relación, dependencia y lealtad en las relaciones entre empresas de servicios

    Competitividad y nuevas tecnologías en la empresa del siglo XXI: ACEDE 2010, XX Congreso Nacional Granada