Publications (4) GLORIA BERENGUER CONTRI publications View referenced research data.

filter_list Business and International Management

2024

  1. ICT and value co-creation in B2B: the new way of loyalty in service

    Management Letters / Cuadernos de Gestión, Vol. 24, Núm. 1, pp. 21-36

2020

  1. Ewom, trust and engagement: Its impact on brand equity

    Revista Venezolana de Gerencia, Vol. 25, Núm. 3, pp. 267-283

2010

  1. Measuring the antecedents of e-loyalty and the effect of switching costs on website

    Service Industries Journal, Vol. 30, Núm. 11, pp. 1837-1852

2008

  1. Logistics service quality: A new way to loyalty

    Industrial Management and Data Systems, Vol. 108, Núm. 5, pp. 650-668