Rationality, participation and results: The case of the European excellence model in a Spanish services context

  1. Canet-Giner, M.T.
  2. Balbastre-Benavent, F.
Journal:
Service Industries Journal

ISSN: 0264-2069,  1743-9507

Year of publication: 2011

Volume: 31

Issue: 12

Pages: 1995-2017

Type: Article

DOI: 10.1080/02642069.2011.556191 GOOGLE SCHOLAR
Data source: Scopus