Perceived quality of basketball spectatorsA measurement scale validation
ISSN: 1132-239X, 1988-5636
Year of publication: 2013
Volume: 22
Issue: 1
Pages: 195-198
Type: Article
More publications in: Revista de psicología del deporte
Abstract
The aim of the study was to obtain a valid, reliable and reduced measurement scale of basketball spectators. Trough application of structural equation modelling Eventqual scale was reduced to nine items and three dimensions with good indexes of reliability and validity. The resulting factor structure determined the tangibles, the personnel and the complementary services as quality dimensions for basketball spectators.
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